Skip Ribbon Commands
Skip to main content



JLL appoints Head of IFM for Middle East and North Africa

Phil Batty will be responsible for strategy, operations and new business development for JLL’s IFM business across MENA

​​JLL announced today the appointment of Phil Batty as the new Head of Integrated Facilities Management (IFM) for Middle East and North Africa (MENA) to support its growing presence across the region.

Based in Dubai, Phil will be responsible for strategy, operations and new business development for the regional IFM business. JLL's IFM team proactively measures and manages the performance of corporate clients' buildings. It also maximises the efficiency of real estate staff, optimises operational spend through strategic sourcing and reduces building energy costs by lowering consumption.

Commenting on his appointment, Alan Robertson, CEO of JLL MENA, said: "We are delighted that Phil is joining our team to head IFM for the MENA region. Phil has many years of valuable experience and a wealth of market knowledge having been involved in a significant number of high profile and complex projects throughout the region. He will play a substantial role in the development and expansion of our operations in alignment with the company's strategic plan and I know that his appointment will greatly benefit our many clients across the region with the wealth of knowledge he brings."

Mr Robertson continued: "There is similarity between the services required by our Property Management investor clients and those provided to our corporate Facilities Management clients, as well as a growing demand for high quality Facilities Management advisory.  Our joint Facility/Property Management offering will be significantly strengthened by Phil's involvement."

Magnus Akerberg, Managing Director, EMEA IFM at JLL said: "As our business continues to grow and our footprint widens across the region, it is necessary to recruit someone of Phil's calibre to help further develop our presence across MENA. His proven track record in facilities management at director level, and his knowledge and extensive experience of commercial and operational excellence will no doubt ensure that Phil is a valuable addition to the team."

Phil brings with him nearly 40 years' experience, having held senior operational positions with many of the industry's leading companies, including Emaar Properties, Knightsbridge Chemicals, Abu Dhabi General Services, Dawn Foods, Johnson Controls and Nestlé. He has managed major assets including Burj Khalifa, the tallest building in the world, Dubai Mall, the largest mall in the world, and Dubai Fountain.

Phil's appointment follows the employment of Stan Frank as Head of IFM, sub-Saharan Africa in March 2015.