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JLL to run global* facilities management operations for Merck

The agreement spans 125 locations in 63 countries across Americas, Europe, the Middle East, Africa, and Asia Pacific.


JLL has been appointed to run global office facilities management operations for Merck, the vibrant science and technology company. The agreement spans 125 locations in 63 countries across Americas, Europe, the Middle East, Africa, and Asia Pacific. 

With a focus on supporting Merck's businesses and workplace experience globally, JLL will work with Merck to innovate and integrate the facilities management operations across its global portfolio becoming Merck's main global facilities management advisor and provider.

This appointment represents a significant EMEA led global mandate for JLL in the life sciences sector.

Joachim Christ, Chief Procurement Officer (CPO), Merck, said: "We are on a journey at Merck to transform our historically grown facility management structures into a globally led and locally executing business partner model, which caters to all aspects of facility management at Merck. We are glad that we have found a very capable partner in JLL to start this journey in office infrastructure around the globe. JLL will not just bring deep experience in the life science market, which will help us to create more value from our facilities for our colleagues globally at Merck, but will also help us to stay on top of the latest developments in our sector."

Neil Murray, CEO, Corporate Solutions, EMEA, commented: "This partnership with Merck is an exciting opportunity to work with an inspiring science and technology company who has a clear vision and commitment to enhance the facilities management (FM) driven value creation for its employees. FM is one of the most complex parts of a corporation's global portfolio and we are thrilled to be able to support our client in its journey across its global operations."

[*] Excluding Offices in Darmstadt, Germany