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Who we are

​In the fast-moving world of retail it's all about solutions delivered with better performance in mind. It comes down to global knowledge, and people with real passion and knowledge of the industry.

We call it Retail Intelligence.

With more than 40,000 people in 1,000 locations in 70 countries, our joined-up approach and cross-border expertise means we have the contacts and resources to make things happen – fast. We strive to be best in class, acting as a genuine partner for your business and ensuring you stay one step ahead in a rapidly changing market.

Call us on +44 20 7399 5555.

​Avi Alkas

Chairman, JLL Turkey
Personality, style and an unrivalled knowledge of every shopping centre in Europe is a rare combination but Avi has all of this and more. His leadership through the retail industry group ICSC and his passion for training the next leaders in retail gives us a vision for the future of the industry and clear insights into where the best solutions will deliver value.

+90 53 2265 3103

James Brown

Head of EMEA Retail Research
Analytics delivered simply and clearly with a strong view on how the future trends will develop is the cornerstone of James’ advice. Whether investor or retailer, deep retail intelligence is the key for the solutions he delivers to our clients.

+44 78 6040 8863

James Dolphin

Lead Director, International Retail
As a trusted advisor to the world’s major brands, James has developed longstanding relationships with leading retailers and has a detailed knowledge of the high streets and shopping centres of Europe. All delivered with humour and passion!

+44 79 2194 4355

Jeremy Eddy

Head of European Retail Capital Markets
An industry leader in the European retail investment industry, Jeremy’s focus is on building trusted relationships with both investors and developers, with a client centric approach he focuses on providing clients with balanced advice and insight. Creativity and tenacity enable his clients to exceed their objectives when selling and to secure assets that will outperform for years to come.

+44 77 7550 2823

Joerg Ritter

Management Board Germany, Retail
Specialist market knowledge, coupled with a future vision always backed up by historical context. In a market with many opportunities and competing cities, Joerg’s advice is always about making the right value decision at the right time.

+49 17 1703 0014

Agata Sekula

Regional Director, Head of Retail Investment in CEE
When the retail investor market always looks to one individual for advice you know they are trusted to offer real depth of insight and intelligent solutions. With a strong, forward-looking personality and always action oriented, Agata is someone who makes things happen.

+48 60 0303 784

Tim Vallance

Head of Retail, UK
Retail is all about personality, innovation and relationships. It's about deep historic knowledge and knowing how to look forward. This is Tim all over – with a huge sense of humour and fun thrown in!

+44 20 7318 7838

Dirk Wichner

Head of Retail Leasing, Germany
Organisation, structure and processes always have their place in any organisation – but being able to draw on experience in the contrasting markets of Russia and Germany, coupled with the deep knowledge of how shopping centres and high streets function, are rare attributes which Dirk uses to advise and support our clients.

+49 30 2039 80118